We constantly monitor and manage our local network, upgrading its capacity as our customer base grows over time. To avoid congestion on our local network, our local network capacity is consistently more than what the traffic of our customer base requires.
From April 2012 to July 2012, our capacity was observed to be more than 2 times the required usage of our network. In August, we doubled that capacity amount. At the end of September 2012, even at its highest usage, our local network capacity was approximately 3 times the measured traffic usage on our network.
For international downloads, we identify the data packets coming into our network and assign them different priorities.
This prioritisation system ensures that there is never any network congestion for data in the High and Very High priority categories, which covers video streaming, gaming, VoIP and web surfing data.
Since our launch in February 2012, the amount of time where video streaming, gaming, VoIP and web surfing traffic could not meet the full potential for PURE and PURE HD/GAMER respectively has been less than 10 hours, or less than 0.2% of the time.
Moving ahead, we project a maximum of 1% downtime, taking into consideration planned and emergency maintenance activities.
Throughput capacity is only part of responsible network management. To deliver better performance, we constantly monitor our network connections to major content servers around the world - especially to game servers and video streaming content providers - and optimise for minimal packet loss and latency.
Our efforts in this area allow us to react and shift our traffic quickly, improving performance when we detect congestion along the path to specific overseas content servers.